Scheduler

Location US-MI-Troy
ID 2023-2440
Category
Administrative & Clerical
Position Type
Full-Time
Remote
No

Overview

HarmonyCares is one of the nation’s largest home-based primary care practices. HarmonyCares is a family of companies all dedicated to providing high-quality, coordinated health care in the home. This includes HarmonyCares, HarmonyCares Medical Group, HarmonyCares Home Health and HarmonyCares Hospice.

 

Our Mission – “Through Compassionate Patient-Centered Care in the Home; We will Provide Exceptional Outcomes across our Continuum of Services”

 

Our Values – Respect, Integrity, Teamwork and Excellence - are leading us to a better tomorrow for patient care. 

 

Why You Should Want to Work with Us

  • Quarterly Bonuses – up to $5000 per year!
  • Health, Dental, Vision, Disability & Life Insurance, and much more
  • 401K Retirement Plan (with company match)
  • Tuition, Professional License and Certification Reimbursement
  • Paid Time Off, Holidays and Volunteer Time
  • Paid Orientation and Training
  • Day Time Hours (no holidays/weekends)
  • Great Place to Work Certified
  • Established in 11 states
  • Largest home-based primary care practice in the US for over 28 years, making a huge impact in healthcare today!

Responsibilities

The Scheduler confirms, prepares and tracks daily patient visit schedules for Physicians and Advanced Practice Clinicians. As a Scheduler you will:

  • Schedule incoming and outgoing patient/caregiver calls for upcoming visits
  • Enter all required information and maintains necessary follow up, as required
  • Prepare patient chart for scheduled visit including set up of new patient with all required documents
  • Prepare and distribute written visit schedule for next business day after all appointments are confirmed

Qualifications

Qualifications

  • High School Diploma/GED
  • Must maintain a valid driver’s license and good driving record
  • Active CPR Certificate
  • 1-2 years of experience in customer service
  • Knowledge of practice protocols to assist in scheduling patients for care
  • Skill in maintaining department quality assurance and control standards

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